Welcome to the website for the British Transport Police Federation

How We Help - is our reference section offering you assistance on daily issues that matter to you.

British Transport
Police Federation


In recent years, our colleagues have been the first on the scene at a series of major and terrorist incidents. It is important that we look out for each other, so we can provide the same level of response at any future such calls.

Many of these incidents happened some time ago but the officers involved may not have rationalised or dealt with their emotions and they may be suffering from psychological triggers. It's perhaps not a major incident that is affecting your wellbeing; it may be that 'drip, drip, drip' effect of fatalities, dealing with mental health cases, long hours, lone working, meeting workplace demands, unrealistic time pressures and that dreaded word 'Niche'.

We all deal with our emotions in many ways. One size does not fit all and what is right for one officer may not be the same for another. We are all different.

What is vitally important is our psychological wellbeing. If you are suffering you are not alone and help is out there. Sometimes all that is needed is a chat over a cup of tea but how do you do this if you're working alone and going from job to job? Your needs may be greater.

Please do not suffer in silence.

Cath Daley, Federation Welfare Representative

Sources of support at work:

BTP Federation
From support available through the Group Insurance scheme to grants and loans from the Welfare Fund, your local rep can advise on the support available to you, depending on your circumstances and needs.

BTP Assist - Tel: 0800 328 9972 (24 hours a day 365 days a year)
The Employee Assistance Programme (EAP) is a confidential service run independently from BTP, providing help in a variety of areas from financial guidance to bereavement support. They provide a help in a variety of areas including psychological issues, work and relationship problems, addictions, bereavement, caring issues as well as legal and financial concerns.


Further information, support and guidance can be found in the wellbeing section of the BTP microsite.

External sources of support:

Campaign Against Living Miserably (CALM) - 0800 58 58 58 (5pm to midnight, daily) The Campaign Against Living Miserably (CALM) is leading a movement against suicide; 75% of all UK suicides are male. The CALM helpline is for people who are down or have hit a wall for any reason, who need to talk or find information and support.

Pacey Organisation - Tel: 0300 003 0005 Provides practical support and tips for parents on talking to children who may experience anxiety as a reaction to terrible events in the news and/or from their parent's involvement in dealing with the incident

Police Care UK - Tel: 0300 012 0030 Helps serving and former police officers and staff, volunteers, and their families where they have been harmed because of the policing role (either physical of psychologically), get the practical, emotional, and financial support they need in a confidential and safe environment.

Police Mutual - The company has produced a series of help sheets for a range of circumstances:
Railway Mission - Tel: 07718 971919 (out of hours: 07718 971918) Provides voluntary pastoral services for employees and their families, irrespective of your race, religion, gender or sexual orientation (24 hours a day, 7 days a week).

Samaritans - Tel: 116 123 (free) / Email: jo@samaritans.org Whatever you're going through you can call the Samaritans any time, for free. Sometimes, writing your thoughts and feelings down can help you understand them better, so you can also email the Samaritans.